Everything you need to know before placing your order.
Have a question about ordering, customization, shipping, or our products? We’ve answered some of our most common questions below. Still need help? Feel free to reach out through our Contact page.
Frequently asked questions
How long does it take to process my order?
Each order is prepared with care. Processing times may vary depending on the item and current order volume. Please refer to the individual product listing for the most up-to-date turnaround information.
When will my order ship?
Once your order has been completed and packaged, you'll receive shipping confirmation with tracking information at the email address used during checkout.
Do you accept returns or exchanges?
Because many of our products are made or embroidered specifically for each order, return eligibility may vary. Please contact us if there is an issue with your order and we'll be happy to help.
What does Ready to Ship mean?
Ready to Ship items are already made and available, so they can typically be prepared for shipment faster than made-to-order pieces.
Do you offer custom embroidery?
Yes! We love bringing custom ideas to life. We can create custom embroidered apparel and accessories for businesses, schools, teams, events, gifts, and more.
How do I request a custom order?
Visit our Custom Orders page and submit the request form with as much information as possible about what you're looking for. We'll follow up to discuss your project, availability, and next steps.
Can I provide my own logo or design?
Yes. If you have a logo, artwork, or inspiration for your custom order, you can provide it when submitting your request. We'll review the design and let you know what's possible for embroidery.
Do you offer bulk or business orders?
Yes. Threaded + Pressed can accommodate custom orders for businesses, schools, organizations, teams, events, and other groups. Contact us with your quantity and project details so we can discuss options.
What if I have a problem with my order?
Please contact us with your order number and a description of the issue. If something isn't right, we'll review it and work with you on the appropriate next step.
Our Story
More Than Just a Stitch
What started as a love for creating has grown into Threaded + Pressed, a Texas-based embroidery boutique focused on making pieces that feel personal.
From custom hats and everyday apparel to school spirit, gifts, and business orders, each piece is thoughtfully created with attention to the details that make it yours.
ON-SITE EMBROIDERY EXPERIENCE
Bring the Bandana Bar to Your Event
Make your event a little more personal with the Threaded + Pressed Bandana Bar. Guests choose their bandana and watch as it’s embroidered live on-site, creating a one-of-a-kind keepsake to take home.
Perfect for celebrations, private events, pop-ups, and special gatherings, the Bandana Bar combines live embroidery with an interactive experience your guests can be part of.
What’s Included
Live on-site embroidery • Personalized keepsake bandanas • Professional embroidery attendant • Complete embroidery station, setup & breakdown
